Unfortunately, we are unable to cancel, update or edit your order once it is placed.

Certain products on our website will have maximum quantity limits per customer account. In such cases, it will be clearly indicated in the quantity list of the product page.

We have this policy in place to ensure that all of our customers have the opportunity to benefit from the savings made on our site.

Marketplace products on Hospitality Sales are sold and shipped directly from different sellers. They are responsible for setting the prices on their own products, as well as providing you with delivery, product, and customer support. In most cases, our sellers have taken every step to ensure they are offering the best deals on our site. We are unable to negotiate product and shipping costs for their products.

We do highly appreciate and welcome your feedback, and we'll continue to enhance our offerings and bring you the best products at amazing prices.

To place an order, you will need to sign in or sign up and create an account. By creating an account, you can track orders, discover great deals, and add to your wish list.

Creating an account:

To create an account, click here

• Once your account has been created, you can browse through our sale events and click on the "Add To Cart" button to add your chosen product to your shopping cart
• In your cart, you can enter your postcode to calculate shipping costs, and edit quantities and any preferences (if applicable). Your cart will automatically update.
• If you would like to continue shopping, you can click on the Hospitality Sales logo to return to our homepage, or choose your preferred product category
• When you have finished shopping, click the "Pay Securely Now" button in your shopping cart and follow our easy checkout system

Additionally, you can place an order without creating an account or logging in to shop. Shopping as a guest saves you time for one-time purchases, however, tracking and return capabilities will not be available.

Checkout as a guest:

If you choose to place an order as a guest, you will be prompted to add your name, email address, delivery address and payment details.

Alternatively, if you have previously logged in with Google or Facebook, you can click the relevant icon to get started.

Please note that the items in your shopping cart are not reserved for you until you complete your order and pay for it. Upon completion of your purchase, you will receive an order confirmation email.